Roam Support

Help, account assistance, and reporting for Roam. We usually respond within 48 hours.

Contact support

Email is the fastest way to reach us. Include your account email and a short description of what’s happening.

Support email
contact.roam.ai@gmail.com
Status
Online
Typical response
Within 48 hours
βœ‰οΈ Email support

FAQ

Why does the app request Photos/Camera access?

Photos access is used to upload images you choose. Camera access is used only if you take a photo in-app. You can manage permissions anytime in iOS Settings.

How do I report a bug?

Email support with: device model, iOS version, app version, and steps to reproduce. Screenshots help a lot.

Delete account

You can delete your account at any time. To delete your account:

In-app: Go to Settings β†’ Account β†’ Delete Account
Via email: Email contact.roam.ai@gmail.com with subject "Delete my account" from your account email, and we'll process it.

Report content or a user

For safety issues, harassment, or harmful content, contact us right away. You can flag posts directly in the app OR email us directly about users who are violating guidelines.

Please include links/usernames, screenshots, and a short description of what happened.